Before sending your message, choose below the most suitable communication channel:
SAC - Customer Service
A Prati-Donaduzzi has a Customer Service to better serve its customers and consumers. This is the channel intended for suggestions, questions, clarifications, and complaints. To access the SAC form click here.
New Business
The New Business department is a strategic area of the company that seeks opportunities in the national and international scene in order to create partnerships that add value to the portfolio of products and services. Endowed with highly qualified human resources and specific tools for trend, market, and feasibility analysis, it aims to solidify the company’s operation areas in the present and future. To access the form click here.
Sales (Hospitals/Distributors/Pharmacies)
We value ethics, respect, and honesty. Our sales team is formed by qualified professionals who provide personalized services in order to better meet your needs. To contact our sales teams click here.
Pharmacovigilance
Prati-Donaduzzi designed this space for you to report possible adverse events (undesirable and/or unexpected symptoms, lack of effect, overdose, or medication errors) experienced by you or a patient while using our products. To access the Pharmacovigilance form click here.
Ombudsman
Prati-Donaduzzi has an Ombudsman channel prepared to receive complaints, suggestions, or comments. To access the contact form click here.
